privacy policy

For the purposes of this Policy, “Users” are all individuals who in any way use the ALTERNATIVE LOVE Platform.
The Platform is online and accessible via the URL https://www.alternativelove.com/ (Platform) which may offer Users the possibility of subscribing to newsletters and events.
We do not knowingly collect or solicit information from anyone under the age of 18. Users under the age of 18 should not send us information through our Platform. If we become aware that we have collected information from an individual under the age of 18, we will disregard the information provided and will not maintain it in our databases.
In order for the Platform to properly offer the functionalities, it is necessary for it to have access to certain personal information about Users (together, “Personal Data”).
It is not possible to offer the Platform's functionalities without having access to this Personal Data. In other words, the processing of Personal Data is a condition for using the Platform.
This Policy explains, in a simple, objective and transparent way, which Personal Data is collected and processed by ALTERNATIVE LOVE and for what purposes, in addition to indicating with whom it can be shared and what resources are available to Users to manage Personal Data .
Check the content of this Policy:
1. What Personal Data we collect and process
Personal Registration Data: ALTERNATIVE LOVE only receives or otherwise collects the following information related to Users when they register on the Platform:​
- name, email address, zip code
Device Information: we collect information about devices, including IP, date and time of access to the Platform. It is important to mention that we also collect personal data through cookies, meta pixel and Google, among other similar tools.
The use of cookies by the Platform aims to collect statistical data and personalize the user experience, including linking to IP and other personal data.
2. Why we collect and process this Personal Data
We use Users' Personal Data for the following purposes:
- Personal Registration Data
- To register the User for the Platform's newsletter and to register the User for ALTERNATIVE LOVE events.
- Device Information
- To comply with legal obligations;
We do not use Users' Personal Data for any purpose other than those described above.
3. When we delete Personal Data
We structure the Platform and our operations so that your Personal Data is not kept in an identified manner for longer than necessary. In other words, we keep Personal Data only for the period in which it is necessary for the purposes described above, if we are required to do so by law or for the regular exercise of our rights.
We may keep Personal Data anonymized, that is, without it being or being able to be related to a User, for longer periods.
4. Who else will have access to Personal Data and why
Personal Registration Data: To register the User for the Platform's newsletter and to register the User for ALTERNATIVE LOVE events.
Judicial, police, government authorities or other third parties with whom we are required by law, regulatory standard or court order to share the Data:
Personal Registration Data and Device Information: In case of request, through court order or legal or regulatory obligation, to disclose to judicial, police or governmental authorities certain Personal Data about our Users.
5. What are your rights in relation to your Personal Data
Under the terms of the General Data Protection Law (LGPD) – Law No. 13,709/2018 –, you have the right to:
i. confirmation that we process your Personal Data;
ii. access to your Personal Data;
iii. correction of Personal Data that is incomplete, inaccurate or out of date;
iv. anonymization, blocking or deletion of Personal Data that is unnecessary, excessive or processed in non-compliance with the provisions of the LGPD;
v. portability of your Personal Data to another service or product provider, subject to our commercial and industrial secrets, after regulation by the National Data Protection Authority;
vi. deletion of Personal Data processed based on your consent, except in cases of conservation of Personal Data provided for in the LGPD;
vii. information about who we share your Personal Data with;
viii. information about the possibility of not providing your consent and the consequences;
ix. revocation of your consent to the processing of your Personal Data, when the Personal Data is processed based on your Consent (see item 7 below);
x. opposition to treatment that violates the LGPD.
You may exercise any of the above rights by sending an email to info@alternativelove.com.
Before we respond to a request to exercise the rights mentioned above, we may ask you to provide us with certain information to confirm your identity.
6. How we store and protect your Personal Data
We store your Personal Data securely throughout the ALTERNATIVE LOVE system. We adopt the best technical and administrative practices to protect Personal Data from unauthorized access, destruction, loss, alteration, communication or any form of inappropriate or illicit treatment.
At the same time, no platform is completely secure. If you have any concerns or suspicions that your Personal Data is at risk, for example if someone has had unauthorized access to your Personal Data, please contact us immediately.
7. Do you need to provide your consent for ALTERNATIVE LOVE to use Personal Data as described in this policy?
The LGPD establishes several situations in which the processing of Personal Data is permitted regardless of the consent of the holder of that Personal Data. These are called “legal bases for data processing”.
This means that, if you choose to use the Platform, in some cases we may collect and process your Personal Data independently of your consent (if there is a “legal basis” provided for in the LGPD that allows us to do so). In other cases we will ask for your consent to use your Personal Data.
Currently, on the Platform, ALTERNATIVE LOVE collects, through this policy, your consent only for treatments related to subscribing to our newsletter and participating in our events. If there is any change in the processing of Personal Data and it becomes necessary to collect your consent, you will be informed (see item 9 below) so that your consent is duly collected in accordance with the LGPD.
8. Third Party Websites
As a resource to our Users, we may provide links to other sites on the Internet. ALTERNATIVE LOVE is not responsible for these websites and content and also does not share, subscribe, monitor, validate or accept the way in which these websites or content storage tools collect, process and transfer your personal and private information. We recommend that you consult the respective privacy policies of such websites to be adequately informed regarding the use of your personal information by other websites or other tools.
9. Changes to this Policy
We may change the provisions of this Policy at our discretion and at any time.
Whenever we materially change this Policy, these changes will be valid, effective and binding after: (1) being published on the ALTERNATIVE LOVE website; (2) be sent by email to Users and/or (3) be communicated in any other way to Users.
The User must check the updated version of this Policy every time they visit the Platform.
In the event that changes to this Policy imply changes in our Personal Data processing practices that depend on Users' consent (see item 7 above), Users will be asked to consent to the new terms of this Policy after the change so that may continue using the Platform and receiving the Services.
10. How to make a complaint
You can make a complaint using the ALTERNATIVE LOVE contact details provided above.
You can also send a message to the National Data Protection Authority.